The Big Sage 100 Payments Issue That Can Stifle Your Business Growth

Are Your Customers to Blame?

In our modern business world, customers want everything "now, now, NOW." Yet, when it comes to paying invoices, those same customers seem to feel that "later, later, LATER" is their best approach.

Slow payments aren't just frustrating; they harm your business's growth opportunities. Each payment you have to chase down wastes costly labor hours, hurts your cash flow, and can even impact your stress levels (depending on the size of the invoice).

It’s easy to get mad at those "lazy," slow-paying customers, but perhaps it's not all their fault. Your payment processes may also be partly to blame.

It’s a hard pill to swallow, but in truth, many businesses make do with “whatever works” for their receivables management process, even though "whatever works" for the company doesn't always work for the customer. This is especially true for modern customers, who are accustomed to making purchases online, after hours, and on weekends.

In these cases, updating your process for Sage 100 payments could benefit your cash flow and your business growth opportunities.

EBizCharge can help.

What Is EBizCharge for Sage 100?

EBizCharge is a fully integrated, embedded payment solution for Sage 100. Instead of requiring your staff to juggle between systems or manually update records, it lets your team handle payments directly inside Sage.

That means fewer errors, less wasted time, and a smoother process for everyone involved.

With EBizCharge, you can:

  • Use Sage 100 to accept credit cards, debit cards, and ACH. Payment processing happens right on your Sage 100 screens.

  • Send automated email invoices to customers that include "Pay Now" buttons for self-serve payment convenience.

  • Automatically post payments to Accounts Receivable and the General Ledger, and mark invoices as paid.

After your setup, you can experience:

Improved Cash Flow

It’s not that your customers don’t want to pay you — they do. (Well, most of them do.) The problem is that clunky processes make it hard for them to pay when it’s convenient for them. High DSO (days sales outstanding) isn’t always about bad clients; sometimes, it’s a result of inefficiency.

EBizCharge gives you the power to speed up payment collection by 200% with various capabilities, including:

  • A secure “Pay Now” button you can include in emails or on your website

  • A self-service, branded customer payment portal, so clients can pay when it suits them

  • Card storage that is handled securely and compliantly, making recurring payments fast and easy

  • A mobile payment app for your field techs or sales reps to safely collect payments onsite

But it's not just about features. Because EBizCharge automatically qualifies cards at the lowest possible rates, you can reduce your processing costs by as much as 43% when you combine EBizCharge services.

Faster payments and lower costs are a double win for your cash flow.

Time Savings

Every week, your team might be losing up to 12 hours to manual accounting tasks that could easily be automated. With EBizCharge’s extensive suite of integrations plus time-saving automations, you can reduce or eliminate tedious reconciliation and manual updates for your Sage 100 payments, allowing your staff to focus on more valuable work.

Better yet, you gain access to interactive reporting directly inside Sage 100, and you can track information on payment trends, overdue invoices, and more in real time. This helps you stop wasting time exporting files or building complicated spreadsheets, simply so you can see the payment data that's already in your Sage system.

Of course, compliance also eats into your limited time. To alleviate stress and save time, EBizCharge provides you with PCI-compliant processing, data encryption, and tokenization, so you no longer have to worry about risky payment workarounds or noncompliance issues. EBizCharge was even recognized as Best PCI Compliance Provider in 2021 by the CNP Awards, a top honor in industry recognition for innovation in the mobile and online payments space.

Other time-saving features include:

  • No-code online payment forms for your website, hosted by EBizCharge

  • Unlimited, in-house, award-winning support from Sage 100 experts who are also payment-processing experts

  • User-friendly accounts receivable automation to help you streamline your close cycles

A More Effective Sage 100 Payments Process Can Help You Grow

Add up cash flow improvements and time savings, and what do you see? The big picture. And when you look at that big picture, it's crystal clear that payments don’t just represent a back-office task; they form a critical aspect of your business's growth potential.

As it turns out, your slow and error-prone "whatever works" process not only doesn't work for your customers — it doesn't work for you either. But with EBizCharge on your side, your Sage 100 payments can stop being a bottleneck and start driving your momentum.

So, what could it look like if your payment process actually drove business growth?

  • Cash flow improves because customers can pay faster and on their own terms.

  • Time gets freed up because automation replaces repetitive manual work.

  • Your reporting grows sharper and more actionable because all the data you need is available right within Sage.

  • Compliance stops being a worry because the system handles it for you.

And, perhaps most importantly, your customers are happier because paying you is simple, secure, and convenient.

Learn More About EBizCharge for Sage 100

If you have questions about EBizCharge for Sage 100, Ardent Consulting is at your service. Our team of experts is ready and eager to help you navigate your system challenges and optimize your business’s potential. We prioritize your business’s health and are committed to supporting your journey every step of the way.

Doug Clark